Clean & safe: Getting about safely in Switzerland
The tourism trade associations have launched a ''Clean & Safe'' label. The label lets guests know that they are visiting an establishment that has consciously committed to comply with the safety concept. The ''Clean & Safe'' campaign is supported by Switzerland Tourism. Service suppliers are responsible for ensuring that the safety protocols are implemented and complied with. Cantonal regulations must also be taken into account in the protection concepts and measures.
Overview of the currently most important rules in the Destination Gstaad
- Masks are mandatory in the Promenade Gstaad (between Molkerei bridge and Coop parking)
- Masks are mandatory in the Promenade Saanen (between Landhaus and Oberdorf-Strasse)
- Masks are mandatory on the mountain railways already in the car parks
- Shops remain closed on Sundays and public holidays
- Restaurants remain closed - take-aways are allowed
This winter you can book your stay in Gstaad and remain flexible. All mountain railways and ski schools as well as a majority of the accommodations in the destination are offering guests a return guarantee. In case authorities mandate another lockdown due to COVID-19, the booked services will be refunded or credited to your account.
The operating dates and opening hours of hotels and restaurants in the Destination Gstaad are constantly updated in the two linked pdf's.
Restaurants closed from 22.12.2020 until 28.02.2021
On Friday afternoon, 18 December 2020, and Wednesday afternoon, 13 January 2021, the Federal Council decided that restaurant businesses will be closed from 22 December 2020 until 28 February 2021. Only company and school canteens and restaurants for hotel guests may remain open. Take-aways and delivery services also remain permitted. Bakeries are allowed to offer their entire range of products on Sundays under certain conditions.
All gastronomy businesses in the Canton of Berne are obliged to record the contact details of their guests indoors. To make your stay more pleasant, the Destination Gstaad offers a uniform registration solution with Mindful app.
It's that simple:
1. Download Mindful app
2. provide contact details
3. scan QR Code and check in
4. ready - enjoy now!
5. check out with one click after your visit
Apartments and Bed & Breakfast
For new bookings with stay until 5 April 2021: Free cancellation or rebooking to a later period of stay* up to 4 days prior to arrival:
- official restrictions on travel to the Destination Gstaad or back to your place of residence
- in the event of restrictions imposed by the authorities with regard to the tourist operations booked (including closure of the mountain railways)
- only applies on accommodations that are tagged with the icon "booking with planning scecurity".
In all other cases, as well as for bookings not made via Gstaad Saanenland Tourism, the general terms and conditions of the respective provider remain valid without change.
*not valid for business trips
Leaflet for Holiday apartment owners
Holiday apartments and chalets are the ideal accommodation during the current situation around the coronavirus, because the guidelines of the FOPH can be adhered to well. What you should note when renting:
Which events take place?
The entries in our events calendar will be actualized regularly and marked in case of cancellation.
Who will bear my damages?
If you bought tickets for an event, which has been cancelled due to the coronavirus, please contact the organiser or the point of sale directly. Only the organiser can decide if there will be a refund or if the event will be postponed. If you will cancel your trip to Gstaad which you already paid due to the coronavirus, please contact the respective booking office. The general terms and conditions of the respective supplier are applied in general.
If symptoms occur, only visit the doctor's surgery or hospital after making an appointment by telephone.
Emergency Hospital Zweisimmen
Karl Haueter-Strasse 21, 3770 Zweisimmen
Tel. +41 58 636 99 98, www.spitalzweisimmen.ch
In anticipation of the numerous guests over the festive season, the RFO Saanen has asked Spital STS AG for an extension of the test capacities. The offer in the hospital Zweisimmen itself is limited and the way to Thun to the drive-in centre is too long. Therefore, under the management of the STS AG rescue service, a drive-in test centre will be operated on the Rellerli car park on Hubelstrasse in Schönried from 24.12.2020 for the entire Obersimmental-Saanen administrative district. Samples will be taken for PCR laboratory tests, for which online registration and reservation of an appointment is mandatory: covid.spitalstsag.ch. The hours of operation are scheduled from 09.00 to 19.00 on weekdays and from 11.00 to 15.00 on public holidays. Persons with positive test results must comply with the instructions of the Cantonal Medical Office. Holiday guests should return home as soon as possible or contact their accommodation provider. For transport, please refer to specialised companies.
Bergbahnen Destination Gstaad
The safety of our guests and employees is a top priority for Bergbahnen Destination Gstaad. Dealing with each other responsibly is absolutely essential in times like these. This includes compliance with officially prescribed safety precautions and the independent action of each individual. With this in mind, we ask you to observe the distance regulations and to implement the necessary hygiene measures. Please also remember to enjoy the diversity and beauty of the Gstaad ski area.
Due to the official requirements surrounding the development of COVID-19, the Bergbahnen Destination Gstaad have taken all necessary measures to protect the health of their guests. They are given more space at the ticket offices, in the cable cars and in mountain restaurants. Protective masks and tube scarves are available at the ticket offices to cover nose and mouth. Dispensers with disinfectant are also available in sufficient quantities.
Bergbahnen Destination Gstaad takes the following measures to protect your safety
As far as possible, the Bergbahnen Destination Gstaad take measures to counteract the spread of COVID-19 and thus contribute to the protection of our guests and employees. The legal requirements are minimum requirements. In addition, we are constantly working to take further effective measures.
- At our feeder lines you will find sufficient tips and information (e.g. via screens and displays as well as by our trained staff) on our current COVID-19 guidelines. In addition, we provide you with continuous information via information systems (screens) in the entire ski area.
- Public areas are regularly cleaned and disinfected.
- Sufficient hand disinfectants in public areas and soap in the toilets are available.
- Mouth and nose protection must be worn in the access and exit areas as well as in all our lifts (gondolas, chair lifts, cable and drag lifts and on the conveyor belts) or wherever the minimum distance cannot be maintained. Appropriate mouth and nose protection masks and tubular scarves are available for purchase at all ticket offices. In mountain restaurants, the protection must be worn except if seated at a table.
For your information: The risk of infection only exists if you stay in closed rooms for a longer period of time and if the minimum distance is less than two metres. We leave it up to you to decide whether you want to enter a cabin where there are already people inside.
Our employees with customer contact wear a mouth and nose protector during their working hours.
A new user steering system should prevent larger congregations of people on the slopes. Day tickets will be limited to a quota of about 5000 per day and the entry points will already open at 8.00 am on the weekends and during the high season (26.12.2020 - 3.1.2021 and 13.-21.2.2021) for those who have booked their ticket in advance. The quota only applies to day tickets. Multi-day ticket and season ticket holders continue to have free access to the ski area. The new rule ensures that the safety standards of the ski area can be guaranteed.
In enclosed means of transport such as cabins and gondolas, only two thirds of the seats may be filled.
Gstaad season passes for local residents: in case authorities mandate closure of all mountain railways in the Tarifverbundes Gstaad between 01.12.2020 and 05.04.2021, a pro rata temporis cash refund will be made.
Top4 Season Passes: in case authorities mandate closure of all Top4 areas between 01.12.2020 and 05.04.2021, a pro rata temporis cash refund will be made.
The cash refund will be made from 5.4. until 23.4.2021 at the latest at each main cash desk.
The closure must affect the entire area of validity of the respective ski pass (season ticket Top4 or local residents).
Products such as the Upgrade Glacier 3000 and the Gstaad indoor swimming pool are excluded from these regulations, so that the purchaser of these products must deal directly with the respective service provider.
In case the authorities state that all mountain railways in the Gstaad tariff association must be closed at some point during the winter season 2020/21, holders of one-day and multi-day tickets will receive a credit for the days of skiing that could not be taken during the closure. This credit can be redeemed online until the end of the winter season 2021/22 from Bergbahnen Destination Gstaad AG. Ticket holders can re-book online via www.gstaad.ch/skitickets.
The refund (pro rata temporis) will basically be done at the end of the winter season and will cumulatively reflect all the officially imposed lockdown days in winter 2020-21. For holders of a local or Top4 season ticket, an online form will be available after the end of the season to initiate the refund. The refund will be paid in cash.
Day and multi-day tickets purchased online will be directly refunded via the online shop system. Online shop customers will receive a value voucher that can be redeemed on the online shop in the following year. The refund amount will also be determined at the end of the winter season.
Holders of multi-day tickets will be refunded for the days of skiing that are affected by the lockdown. All other skiing days from the multi-day ticket continue to be valid and will not be credited.
Summary of relevant governmental measures
Measures by the federal government of 13.1.2021
On Wednesday afternoon, 13 January 2021, the Federal Council adopted its latest measures:
- All measures from 18.12.2020 will be extended until the end of February 2021.
- Restaurants as well as cultural, sports and leisure facilities have to remain closed throughout Switzerland since 9 January without the possibility of special cantonal regulations.
- As of Monday 18 January, shops and markets will be closed. Shops and markets that offer goods for daily use are exempt. It will still be possible to pick up ordered goods on site. On the other hand, the regulation that shops, petrol station shops and kiosks must remain closed after 7 pm and on Sundays can be lifted.
- A maximum of five people are allowed to attend private events. Children are also counted towards this number.
- Crowds in public spaces will also be limited to five people.
- Employers are obliged to arrange home office wherever this is possible due to the nature of the activity and can be implemented with reasonable effort. Where home office is not or only partially possible, further measures will be enacted at the workplace: For the protection of workers indoors, masks are now mandatory wherever more than one person is present in a room. A large distance between workplaces in the same room is no longer sufficient.
Following the discovery of a new, more contagious variant of the coronavirus in the UK and South Africa, the Federal Council today decided to take steps to prevent the further spread of this new virus strain. All persons who have entered Switzerland from these two countries since 14 December must go into quarantine for 10 days.
Measures by the federal government of 18.12.2020
On Friday afternoon, 18 December 2020, the Federal Council adopted its latest measures, which will apply from 22 December 2020 until 22 January 2021:
- Restaurants and cafés will be closed. There are no exceptions for the holidays. Only company and school canteens as well as restaurants for hotel guests may remain open. Take-aways and delivery services will also be allowed. Bakeries are allowed to offer their entire range of products on Sunday under certain conditions.
- Leisure and cultural facilities will be closed. These include museums, cinemas, libraries, casinos and zoos. Cultural activities will remain possible in small groups. Events with an audience will remain prohibited.
- Sports facilities will also be closed. Individual and group training indoors is prohibited. Outdoors, sports may be practised in groups of no more than five people. Professional games may take place without spectators. Activities by children and young people before their 16th birthday are still permitted, with the exception of competitions.
- Exceptions possible in individual cantons. Cantons with favourable epidemiological development may decide on facilitations, such as opening restaurants and sports facilities.
- Ski resorts remain open for the time being. However, ski resorts need a permit from the competent canton and a comprehensive protection concept to operate.
- Capacity of shops will be further restricted. The maximum number of people depends on the freely accessible shop space. Shops must remain closed between 7 p.m. and 6 a.m. and on Sundays and public holidays.
- Recommendation "Stay at home": The population is encouraged to stay at home. People should keep their social contacts to a minimum as well as refrain from going out.
- The use of rapid tests will be expanded. They can now also be carried out without symptoms, for example in homes or at the workplace. Anyone who carries out a rapid test outside the test criteria must pay for it themselves. Pharmacies, hospitals, doctors' surgeries and test centres are now allowed to carry out all rapid tests that meet the criteria of the FOPH
Measures by the federal government of 11.12.2020
On Friday afternoon, 11 December 2020, the Federal Council adopted its latest measures, which will apply from 12 December 2020 until 22 January 2021:
- Closing time from 7 pm: Restaurants, bars, shops, museums, libraries and sports and leisure facilities must close between 7 pm and 6 am.
- On 24 December and for New Year's Eve, the curfew does not apply until 1 am.
- Takeaways and delivery services may remain open until 11 pm.
- Cantons with a favourable epidemiological development are allowed to extend the curfew to 11 pm.
- No tightening of private meetings: The Federal Council refrains from further restricting private meetings. It retains the current regulation with a maximum of ten persons. However, it strongly recommends limiting private meetings to two households.
- Public events prohibited: Public events will be banned with the exception of religious celebrations, funerals, political rallies and legislative meetings.
- Sports only with up to 5 persons: Sports activities will now only be allowed in groups of up to five people. Contact sports remain prohibited. Group activities are also restricted to 5 persons in the non-professional cultural sector.
- Sporting and cultural activities (without competitions) by children and young people up to 16 as well as training and competitions in professional sports remain permitted. Rehearsals and performances by professional artists continue to be permitted.
Measures by the federal government of 04.12.2020
On Friday afternoon, 4 December 2020, the Federal Council adopted its latest measures, which will apply from 9 December 2020:
Concerning winter sports and ski resorts
- Stricter rules for winter sports: Ski resorts must have a cantonal permit from 22 December. This is subject to the condition that the epidemiological situation in the canton permits this. This means: sufficient capacities for contact tracing, in hospitals and for testing.
- Capacity limitation in ski resorts: In enclosed means of transport such as cabins and gondolas, only two thirds of the seats may be filled. Masks are compulsory on all lifts, even when queuing. Sufficient distance must also be allowed.
- Restaurants in ski areas: Entry is only permitted if a table is free.
- Control of the cantons by the Confederation: Ski area operators must also submit protection concepts. The cantons must check compliance and also be accountable to the federal government.
- Fewer people in the shops: capacity limitation in the larger shops from today's 4 to 10 square metres per customer.
- New rules for restaurants: collection of contact details is compulsory throughout Switzerland. Closing time is extended to 1 o'clock on New Year's Eve.
- Home office recommendation: employers should make home offices possible.
- Recommendation to limit contacts: Meetings in private homes or restaurants should be limited to two households. The limit of 10 persons is maintained.
- Singing is prohibited: Outside the family circle and compulsory schools, singing is forbidden both outdoors and indoors.
Measures by the canton of Bern of 23.10.2020 are extended and expanded
Due to the stagnation in the number of cases and the still high positivity rate, the government of the canton of Bern is extending the corona measures by one more week until 14.12.2020. In order to achieve a stronger containment of the virus, the restaurants will have to close already at 9 p.m. from Monday, 30.11. In addition, the number of guests will be limited to a maximum of 50. At the same time, the government has the firm intention to allow cultural and sports institutions to open again from 14.12., in line with federal regulations, and to allow up to 50 people to attend church services at the same time.
Measures by the canton of Bern of 23.10.2020 are extended
The measures imposed on 23 October were limited in time until 23 November. The regulation included rules on restaurants, events, sports, educational institutions and buildings open to the public. These measures are now extended until 7 December. It will then be decided how to proceed.
Switzerland-wide measures from 29.10.2020
On 28 October 2020, the Federal Council decided on the following measures which will apply from 29 October 2020 for an indefinite period. If cantons have introduced more strict regulations, these will apply.
- Discos and dance halls will be closed
- Closing time from 23 hrs in bars and restaurants
- Ban on events with more than 50 people
- stricter mask requirement
- Upper limit of 10 persons for private events
- No sports and cultural activities indoors with more than 15 people
Measures Canton Bern as of 24.10.2020
On Friday, 23 October 2020, the canton of Bern decided on further measures against the spread of the coronavirus, initially limited to four weeks:
- Events involving more than 15 people will be prohibited.
- Closing time in the gastronomy from 23.00 - 06.00 hours.
- Publicly accessible facilities such as - among others - bars, swimming pools, wellness centres, museums, cinemas and sports and fitness centres will be closed.
- Competitions and training of team sports of lower leagues are no longer allowed.
More rigorous measures as of 19.10.2020
From Monday, 19 October 2020, Switzerland will again have to take more rigorous measures against the spread of the coronavirus:
- Masks must be worn in publicly accessible facilities and indoors.
- Spontaneous gatherings of more than 15 people in public places are prohibited.
- For events with family and friends with 16 to 100 people, the following applies: compulsory masks, collection of contact details, consumption only while seated. A protection concept is obligatory for events with more than 100 persons.
- Compulsory seating in catering establishments. Food and drinks may only be consumed sitting down (indoors and outdoors).
- Home office recommendation.
In addition, major events with more than 1000 persons are prohibited in the canton of Berne until further notice.
Mandatory use of masks indoors
On 7.10.2020, it was decided that in the canton of Berne, masks will be mandatory in publicly accessible indoor areas from Monday, 12 October 2020.
Obligatory registration in restaurants (Canton Bern)
Since 17 August 2020, at least one person per guest group must always give their contact details in restaurant interiors.
Obligation to wear a mask
The Federal Council decided on 1.7. that masks will be compulsory on public transport from Monday, 6 July. This also applies to cable cars, but not to chair lifts.
last Update: 13. January 2021